Archived entries for About

Why I’m Not Using Facebook Connect

I’ve got a pretty public profile these days. You can find me on this blog of course, plus here (Facebook), here (LinkedIn), and here (Twitter).  I’ve cultivated all these public profiles over the past 2-3 years. The reason I spend so much time doing this is for the same reasons most people do: reach out to friends, make professional contacts, keep up-to-date with the industry, create a personal brand, and (previously) job seek.

This is what I tell all my friends who haven’t quite crossed the chasm yet.  Though most I know – and this seems to be true for the general public – aren’t comfortable having such public personas.  Most are willing to share and comment, but not yet produce and curate.

I’ve been thinking more about our online identities recently, especially in light of Mark Zuckerberg’s recent comments on evolving social norms. While Facebook has an obvious interest in reducing privacy and creating a more open platform, it’s true that high schoolers today are growing up in an age where most of what they consume and communicate is online. We’re true to ourselves (generally) when we interact with people in our physical world, and this is mimicked to an increasingly large extent in our digital world. Some of us are already comfortable being ourselves online. In fact, we seek that authenticity, those honest interactions, and real human-to-human relationships in our everyday online activities.

In real life we can craft different personas in different environments. At the very least, there’s the “work” Christine, the “home” Christine, the “social” Christine.

Online, there’s the “public” Christine – which to date includes articles I’ve written, my blog, my Twitter/Linkedin profile, and public information on my Facebook page. Then there’s the private Christine – the rest of the information on my Facebook.

And that’s how I like to keep it. Online, we need both our public and our private personas.

Meanwhile, it sounds as if Zuckerberg and Facebook are heading in a different direction: “We view it as our role in the system to constantly be innovating and be updating what our system is to reflect what the current social norms are.”

While I agree that social norms are evolving, there’s always going to be a desire for people to keep some information private – that’s definitely the “home” Christine and to a large part the “social” Christine. This is why Facebook took off in the first place – it was a closed network of university students who felt safe sharing their personas with peers.

Recently I made my Facebook settings even more private. I also removed dozens of fan pages I had joined, recognizing that the affiliation was part of my public online identity. I’ve also stopped using Facebook Connect, despite its promise that users “take their Facebook identity, network, and privacy settings with them as they browse and interact with the rest of the Web.” Read their terms of service, as well as this earlier ReadWriteWeb article and this more recent CNET article to understand more.

Meanwhile, I’ll continue to blog and send out Tweets – these are facets of my identity that I opted in to make public. I’ve already noticed sites using a “Twitter Connect,” and this is a feature I’ll gladly use (if only OpenID had taken off). And, it appears that we’ll be seeing a lot more of “Twitter Connect” in 2010.

I’m Thankful for Google

This is coming a couple days late, but a book review in the NY Times today inspired me to express my thanks for Google during this Thanksgiving weekend. The review is for Googled: The End of the World as We Know It, by Ken Auletta. A little sensationalistic wouldn’t you say?!


Creative Commons License photo credit: Marcin Wichary

While every media exec in North America thinks Google is “voracious…has gargantuan ambitions, it’s too rich, it’s too smug, it makes money off of OPC – other people’s content,” there’s no denying that it’s made the world a better place from a consumer’s standpoint.

So, in the spirit of Michael Arrington’s recent #iamthankfulfor-esque ode to Apple, here’s why I’m thankful for (and how I use) Google:

  • For search that works
  • For a clean search page, with an occasional dose of personality
  • For web-based email with threaded conversations, labels, and tons of fun stuff in labs
  • For integrating chat right into email
  • For an affordable (even free) small business office suite in the cloud (Calendar, Docs)
  • For maps that look good
  • For alerts delivered to my inbox every evening
  • For news and blog search
  • For image search
  • For Blogger (which I happily used before WordPress and Posterous)
  • For the range of time-wasting cute pet videos to productivity-enhancing self-help videos on YouTube
  • For Picasa which is the easiest and best integrated photo management app imho (if only for Facebook integration though)
  • For lengthy previews of books
  • For mobile maps on my iPhone
  • For a comprehensive suite of analytics and webmaster tools
  • For innovating geolocation with Latitude, which I’m slow to adopt but like the idea of
  • For a phone number and voicemail service which transcribes my messages
  • For Chrome, which isn’t available on Mac yet, but for which I’m eagerly awaiting
  • For turn by turn maps on Android, which I won’t be using anytime soon, but which is cool nonetheless
  • For trying to maintain its “Don’t be evil” ethos, despite being the biggest brand in the world and all indications that this is becoming less and less possible

Update: I forgot one! For helping me save on my monthly phone bills with SMS through Google Talk.

Facebook Users in Vietnam Blocked

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Creative Commons License photo credit: Silence 000033
Creative Commons License photo credit: Silence 000033
Creative Commons License photo credit: Silence
I’ve been visiting, living/working in, and following news from Vietnam since I graduated from school in 2000 (You can read more about this on my LinkedIn profile). So you can imagine how awful it is to hear that the Vietnamese government may have blocked Facebook.
Rumors about a blockage first surfaced a few months ago on Facebook (ironically), but were quickly squashed. An alleged government document was identified as fake.
For the past couple of weeks, my friends have been reporting Facebook outages. Updates on Facebook and Twitter began as casual complaints but quickly grew into serious allegations of censorship.
The news hit the mainstream press today. Long-time Vietnam reporter, Ben Stocking, has the report on the Associated Press.
As of today, a few friends are still able to access Facebook. And most have found ways around the blockage, by using a proxy server or Facebook Lite. Though, my friends tend to be more tech savvy than the average Vietnamese, so I wonder how these interruptions have affected most of the 1 million Facebook users in the country.
It’s alarming to see that Vietnam may be following China, which blocked Facebook and Twitter earlier this year.  It’s also surprising – the state-controlled media has been more openly critical of the government in recent years, and Vietnam is generally seen as more progressive than China.
As more young Vietnamese engage with online tools that facilitate and scale communication, collaboration, and community-building, the old guard of a Communist regime has reasons to be nervous.
The irony is that President Obama is in China now, and publicly criticized China for its censorship (news of which is of course censored in China). At the same time, a delegation from Vietnam visited San Francisco yesterday to promote cross-border business and goodwill.
Unfortunately, while Vietnam wants to lower barriers for trade and commerce, it prefers the opposite with free speech.
Stay up to date on the blockage by following the Twitter stream.

Vietnam teens standing at school gate
Creative Commons License photo credit: Silence

I’ve been visiting, living/working in, and following news from Vietnam since I graduated from school in 2000 (You can read more about this on my LinkedIn profile). So you can imagine how awful it is to hear that the Vietnamese government may have blocked Facebook.

Rumors about a blockage first surfaced a few months ago on Facebook (ironically), but were quickly squashed. An alleged government document was identified as fake.

For the past couple of weeks, my friends have been reporting Facebook outages. Updates on Facebook and Twitter began as casual complaints but quickly grew into serious allegations of censorship. The news hit the mainstream press today. Long-time Vietnam reporter, Ben Stocking, has the Associated Press report.

As of today, a few friends are still able to access Facebook. And most have found ways around the blockage, by using a proxy server or Facebook Lite. Though my friends tend to be more tech savvy than the average Vietnamese, so I don’t know how these interruptions affect most of the 1 million Facebook users in the country.

It’s alarming to see that Vietnam may be following China, which blocked Facebook and Twitter earlier this year.  It’s also surprising – the state-controlled media has been more openly critical of the government in recent years, and Vietnam is generally seen as more progressive than China.

As more young Vietnamese engage with online tools that facilitate and scale communication, collaboration, and community-building, the old guard of a Communist regime has reasons to be nervous.

The irony is that President Obama is in China now, and publicly criticized China for its censorship (news of which is of course censored in China). At the same time, a delegation from Vietnam visited San Francisco yesterday to promote cross-border business and goodwill.

Unfortunately, while Vietnam wants to lower barriers for trade and commerce, it prefers the opposite with free speech.

Stay up to date on Facebook interruptions in Vietnam by following this Twitter stream.

Update: Here’s a really great post about the block from Huy Zing.

It’s Official: I’m at Altimeter Group

A couple months ago, I answered a general tweet from Jeremiah Owyang, Partner at Altimeter Group, and was surprised to get a response later that day.  He asked me for my resume, which led to an interview and eventually a job! You can see part of the exchange here.

Yesterday, Charlene Li, founder of Altimeter Group, made the official announcement of new additions to the staff.  I’m honored to be included on this list as a part-time Researcher for at least the next few months.

Altimeter Group

Many of you already know that I’ll be working under a very esteemed group of people.  Charlene is well-known for her work at Forrester Research, and her book “Groundswell: Winning in a World Transformed by Social Technologies.”  Joining Charlene in August 2009, are Jeremiah Owyang, R “Ray” Wang, and Deborah Schultz.

I’ll be primarily working with Jeremiah, researching emerging technology and customer engagement strategies.  Jeremiah is a former Forrester analyst as well.  HIs blog, Web Strategy, is arguably the No. 1 blog in his industry.

Back in March, I asked a friend friend’s to hand deliver “Groundswell” to me when I was still living in Vietnam.  I used Charlene’s book as a framework for my research paper on online customer engagement in the US and Vietnam.

I’ve been at Altimeter for about three weeks now and needless to say, I’m excited to be working with such an incredible group of people.  I’ll be sharing some of my experiences at Altimeter on this blog, so stay tuned for more!

In the meantime, you can see what we’re all up to on our Jeremiah’s Altimeter Group Twitter list.

Photo credit: (cc) Kenneth Yeung - www.thelettertwo.com

Social Media World Forum on Nov 9-10

I’ve been making an effort to go to at least 1-2 conferences a month, in order to network and stay current. I’ll start announcing events I attend, in case you’re interested and want to join me. I’ll also either live blog events or share thoughts and take-aways after the event.

Next on my calendar is the Social Meda World Forum, which takes place next Monday and Tuesday, November 9-10 in Santa Clara. Over 500 attendees have registered and the exhibition hall is free to the general public. Or, if you’d like to volunteer the morning of the event in exchange for an afternoon pass, connect with me via Twitter.

Social Media World Forum North America

Name: Social Media World Forum North America
Date: Monday and Tuesday, November 9-10, 2009
Location: Santa Clara Convention Center, Santa Clara
Link: http://www.socialnetworking-northamerica.com
Description: Global brands, advertisers, content makers, and leading social networks discuss their strategies and models.

Hello World

This is the latest iteration of my personal blog. I used to blog here and here. While I loved Posterous, I’m moving back to WordPress for better customization. The new domain name is the same as my Twitter, LinkedIn, and Facebook accounts.

I’ll be sticking with this domain name for the foreseeable future, but the themes may come and go. For now, I’m happy with this minimalist theme (found here). I’m hoping the simplicity of the design will inspire me to be the same with my posts.



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